Refund Policy

Overview

At ZURVALENTHIX, customer satisfaction is our top priority. Our refund policy is designed to provide you with peace of mind and ensure a smooth experience.

Eligibility for Refunds

To be eligible for a refund, please ensure the following:

1. The request is made within 30 days of purchase.
2. The product is unused and in the same condition that you received it.
3. The product is in its original packaging.

Process for Refunds

If you meet the eligibility criteria, contact our support team at [email protected] with your purchase details. Our team will guide you through the process and facilitate the refund.

Non-refundable Items

Unfortunately, there are certain types of items that cannot be refunded. These include:

1. Gift cards
2. Downloadable software products
3. Some health and personal care items

Refund Processing Time

Once approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please note that it may take some time for your bank or credit card company to process and post the refund.

Contact Us

If you have any questions regarding our refund policy, please do not hesitate to contact us at [email protected].